Privacy Policy
Privacy Policy – The Local Real Estate SA
At The Local Real Estate SA, we take your privacy seriously and are committed to protecting your personal information. This document sets out how we collect, use, and protect your data when you visit our website, use any part of our services, or otherwise interact with us. We take the requirements of the Privacy Act 1988 (Cth) and Australian Privacy Principles seriously in the management of your information.
By using our services, you are accepting the practices described in this Privacy Policy.
What Information We Collect
To provide you with the best real estate experience possible, we may collect:
Personal Information
- Your name, phone number, email address, and physical address
- Details about your property preferences, buying/selling/renting interests, investment goals, and related information
Financial & Property Information
- Mortgage information, financial history - to the extent such is relevant to your transaction - and property ownership records
- Property data: address, valuation, and listing status
Online & Marketing Data
- Your use of our website: your IP address, browser type, and pages you have visited
- Your communication preferences: whether you wish to receive property updates, newsletters, or marketing materials
How We Collect Information
We collect your information in the following ways:
- Directly from you – When you complete forms, call us, email us, visit our website, or deal directly with us in person
- Of your information: Through our website & third-party tools – When you visit our site, send us an inquiry, or engage with our advertisements
- From third parties: such as referral partners, property databases, and public records
How We Use Your Information
We will use the information we collect, including your Personal Information, to:
- Provide Real Estate Services – Buying, selling, leasing and property management.
- Communicate with You – Providing inquiry response, property matches, updates.
- Market Relevant Properties & Services – Newsletters, exclusive listings & promotional offers – where you have consented to receiving the same
- Improve Our Website & Services – Enhancing user experience & personalising our services
- Ensure Legal & Regulatory Compliance – For our obligations under the Australian Law
We shall not use, disclose or share your personal details with third party companies for marketing purposes of said third parties
With Whom Do We Share Information
We only disclose your information as necessary with:
- Our internal group: real estate professionals and staff dealing directly with your transactions
- Property service providers: for example, valuers, conveyancers, financial institutions and legal advisors
- Marketing & Advertising: to make sure our promotions are as efficient as possible-with your permission
- Government agencies: where it is lawful or when fraud needs to be investigated
We take all reasonable measures to protect your information against unauthorized access when it is shared.
Protecting Your Information
We are committed to privacy and security, and hence introduced the following set of securities to keep it:
- Secure Data Storage – We store your information in systems that are encrypted
- Restricted Access – Only our authorized team members can access Regular Security Reviews – Against Breaches, Fraud, and Unauthorized Access
- Regular Security Reviews – Against Breaches, Fraud, and Unauthorized Access
While we take every precaution, no system is ever 100% secure. We encourage you to protect your online information by, for example, creating complex passwords and avoiding public Wi-Fi while accessing sensitive information.
How Long We Keep Your Information
We retain your information for as long as necessary for:
- Providing our services and operating our business;
- Meeting applicable legal and regulatory requirements;
- Resolving disputes and enforcing agreements;
In cases where information is no longer needed, we securely delete or anonymize the data.
Your Rights & Choices
You are in control of your personal information. You have the right to:
- Request Access – Ask us what data we hold about you
- Update Your Information – Correct inaccuracies in your personal details
- Withdraw Consent – Opt-out of marketing emails and promotional messages
- Request Deletion – Ask us to remove your information (subject to legal requirements)
To exercise any of these rights, please contact us using the details below.
Updates to This Policy
We may update this Privacy Policy from time to time. Any significant changes will be posted on our website, and we’ll notify you if necessary. We encourage you to review this page periodically to stay informed.
How to Contact Us
If you have any questions or concerns about your privacy, please reach out to us:
- The Local Real Estate SA Pty Ltd
- Phone: 0435 200 199
- Email: admin@thelocalrealestatesa.com.au
- Website: www.thelocalrealestate.com.au
We are committed to dealing with complaints about privacy, both promptly and in an open manner.